This Privacy Policy describes how 02H Swim School ("we", "us", or "our") collects, uses, and protects the information you provide when you use our website, 02hswimschool-singapore.com (the "Site"), and our services. For the purposes of this policy, "you" and "your" refers to you as the user of our services, whether you are a parent, guardian, or website visitor.
Please read this Privacy Policy carefully. By accessing or using our Site and services, you signify your acceptance of the terms outlined here. If you do not agree with this policy, please refrain from using our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed.
Information We Collect
1. Personal Identification Information
We collect personal information only when you voluntarily submit it, such as when you fill out a contact or registration form, subscribe to our newsletter, or otherwise communicate with us. This may include:
- Contact details: your name, email address, and phone number
- Student information: name and age of the student or students for class registration
- Communications: any information you choose to include in your correspondence with us
You can always refuse to supply personal identification information, though it may prevent you from engaging in certain Site related activities, such as registering for classes.
2. Non Personal Identification Information
We may collect non personal information whenever you interact with our Site. This is not linked to your identity and may include your browser and device type, operating system, IP address, and usage data such as pages visited and time spent on the Site.
Web Browser Cookies
Our Site may use cookies to enhance your experience. A cookie is a small file placed on your device for record keeping and to track information. You may set your browser to refuse cookies or alert you when they are sent. Please note that some parts of the Site may not function properly if you do.
How We Use Your Information
- To provide and manage our services, respond to enquiries, and process class registrations
- To improve customer service and respond to your needs more efficiently
- To personalise user experience, using information in aggregated form
- To improve our Site using the feedback you provide
- To send periodic communications if you opt in. You can unsubscribe at any time
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.
Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic, aggregated information not linked to any personal identity for analytical purposes. We will only disclose personal information if required to do so by law.
Third Party Websites
You may find links to other websites on our Site. We do not control the content of these external sites and are not responsible for their practices. Browsing any other website is subject to that website's own terms and policies.
Children's Data
Our Site and services are intended for use by parents and guardians. We do not knowingly collect personal information directly from children under the age of 13. If you believe your child has provided us with personal information without your consent, please contact us so we can delete it.
Your Rights
You have the right to request access to and correction of the personal information we hold about you, and to withdraw consent, for instance by unsubscribing from our marketing emails. To exercise these rights, please contact us using the details below.
Contacting Us
If you have any questions about this Privacy Policy, please contact 02H Swim School at 02h.swimsch@gmail.com.