Privacy & Policy
Last Updated: June 27, 2025
This Privacy Policy describes how 02H Swim School (“we”, “us”, or “our”) collects, uses, and protects the information you provide when you use our website, 02hswim-singapore.com (the “Site”), and our services.
For the purposes of this Privacy Policy, “you” and “your” refers to you as the user of our Services, whether you are a parent, guardian, or website visitor.
Please read this Privacy Policy carefully. By accessing or using our Site and Services, you signify your acceptance of the terms outlined in this policy. If you do not agree with this policy, please refrain from using our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed.
Information We Collect
We collect information to provide and improve our services to you. The types of information we collect are described below.
1. Personal Identification Information
We collect personal information from you only when it is voluntarily submitted to us. This may happen when you fill out a contact or registration form, subscribe to our newsletter, or otherwise communicate with us. The information may include:
Contact Details: Your name, email address, and phone number.
Student Information: Name and age of the student(s) for class registration purposes.
Communications: Any information you choose to include in your correspondence with us.
You can always refuse to supply personal identification information, though it may prevent you from engaging in certain Site-related activities, such as registering for classes.
2. Non-Personal Identification Information
We may collect non-personal information about you whenever you interact with our Site. This information is not linked to your personal identity and may include:
The type of browser and device you are using.
Your operating system.
Information about your connection to our Site, such as your IP address.
Website usage data, such as pages visited and time spent on the Site.
Web Browser Cookies
Our Site may use “cookies” to enhance your experience. A cookie is a small file placed on your device’s hard drive for record-keeping purposes and to track information. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Please note that if you do so, some parts of the Site may not function properly.
How We Use Your Information
02H Swim School collects and uses your personal information for the following purposes:
To Provide and Manage Our Services: To respond to your inquiries, process class registrations, and communicate with you about your lessons.
To Improve Customer Service: Your information helps us respond to your support needs more efficiently.
To Personalize User Experience: We may use information in an aggregated form to understand how our users as a group use the resources on our Site.
To Improve Our Site: We may use the feedback you provide to improve our services and website functionality.
To Send Periodic Communications: If you opt-in to our mailing list, we may send you emails that could include company news, updates, or information about our services. You can unsubscribe from these communications at any time.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others.
We may share generic, aggregated demographic information not linked to any personal identity with our business partners or for analytical purposes. We will only disclose personal information if required to do so by law.
Third-Party Websites
You may find links to other websites on our Site. We do not control the content or links that appear on these external sites and are not responsible for the practices they employ. These sites will have their own privacy policies. Browsing and interacting with any other website is subject to that website’s own terms and policies.
Children’s Data
Our Site and Services are intended for use by parents and guardians. We do not knowingly collect personal information directly from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately so we can take steps to delete that information.
Your Rights
You have certain rights regarding your personal information. These include the right to:
Access and Correct: Request access to the personal information we hold about you and ask us to correct any inaccuracies.
Withdraw Consent: Withdraw your consent for us to use your information, for instance, by unsubscribing from our marketing emails.
To exercise any of these rights, please contact us using the details below.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy or your dealings with our site, please contact us at:
02H Swim School Email: 02h.swimsch@gmail.com